Event details

Date: August 20, 2024
Time: 11:00am – 12:00pm PDT

About this talk

In a cyber crisis, who makes the decisions: The senior person? The technical expert? The self-appointed hero? In crisis leadership, removing emotion is critical. Human biases, office politics, and perceived personal fears often influence or delay sound decision-making. The difference between a controlled event and a business-disrupting incident is your ability to harness these human factors to share expertise and ensure personal benefit does not trump organizational objections.

Join cybersecurity expert and author Mark Sangster as he identifies common crisis personalities, explores human bias, and considers leadership and learning models to help navigate the pitfalls of the human element in cyber incidents.

Team Leadership

Presented by:

Mark Sangster
Vice President, Chief of Strategy, Adlumin Inc.

Before joining Adlumin, Sangster built a 25-year InfoSec career with major companies like Intel, BlackBerry, and Cisco. At BlackBerry, he helped develop the first secure devices for government use and has since fostered strong relationships with regulatory agencies.

Sangster is also the author of No Safe Harbor: The Inside Truth about Cybercrime and How to Protect Your Business. His insights have shaped industry thought, and he has spoken at prominent events such as Harvard Law School and RSA Conference. Featured on CNN News Hour, he is a sought-after expert for leading media outlets like The Wall Street Journal and Forbes on data breaches.

He holds a bachelor’s degree in psychology from the University of Western Ontario and a Business Diploma from Humber College.

Additional Resources

Gartner Research: How to Prepare for a Ransomware Attack